INTELLURA AIVISION

1. Eligibility (18+)

You must be at least 18 years old to use INTELLURA AI VISION. By signing up, you confirm you are 18 or older. The app is not intended for minors.

2. Nature of the Service

INTELLURA AI VISION provides AI-powered visual wellness checks based on user-uploaded images of the face, eyes, tongue, and teeth.

The app provides general wellness observations only. It is NOT a medical device, NOT a diagnostic tool, and does NOT provide medical advice, diagnosis, treatment, or cure for any condition.

3. No Medical Advice

Information provided by the app is for informational and wellness purposes only. Always consult a licensed healthcare professional for medical concerns.

INTELLURA is not liable for any decisions you make based on output of the app.

4. User Accounts

You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.

5. Acceptable Use

You agree not to upload images of other people without their consent, illegal content, or content that violates third-party rights.

6. Intellectual Property

All app content, branding, design, and software are the property of INTELLURA. You retain ownership of images you upload.

7. Termination

We may suspend or terminate your account if you violate these Terms. You may delete your account at any time from the Profile screen.

8. Limitation of Liability

To the maximum extent permitted by law, INTELLURA shall not be liable for any indirect, incidental, or consequential damages arising from use of the app.

9. Changes

We may update these Terms. Continued use after changes means you accept the updated Terms.

10. Contact

Questions? Contact support@intellura.app.

1. Data We Collect

Account data: email, password (encrypted), optional profile (name, age range, gender).

Visual check data: images you upload, AI-generated wellness observations, timestamps.

Technical data: device type, app version, anonymized usage analytics.

2. How We Use Data

To provide AI wellness visual checks.

To store your check history so you can revisit it.

To improve service quality and security.

3. AI Processing

Uploaded images are sent to our AI provider solely to generate wellness observations. Images are stored privately and only accessible by you.

4. Data Sharing

We do NOT sell your data. We share data only with: (a) cloud infrastructure providers for hosting, (b) AI providers for processing, (c) authorities when legally required.

5. Data Retention

Your data is retained until you delete it or close your account. You may delete all visual checks anytime from Profile.

6. Your Rights (GDPR/CCPA)

You may access, correct, export, or delete your data. Contact support@intellura.app to exercise these rights.

7. Children

The app is for users 18+. We do not knowingly collect data from minors.

8. Security

We use industry-standard encryption and access controls. No system is 100% secure; report vulnerabilities to support@intellura.app.

9. Changes

We may update this Policy. We will notify you of material changes.

10. Contact

Privacy questions: support@intellura.app.

1. Free Features

Core wellness checks may be offered free of charge. No refund applies to free features.

2. Paid Subscriptions / In-App Purchases

All purchases made through the Apple App Store or Google Play Store are governed by the respective store's refund policies.

To request a refund: Apple — https://reportaproblem.apple.com • Google — https://play.google.com/store/account/orderhistory

3. Direct Purchases

For purchases made directly from INTELLURA, you may request a refund within 14 days if the service was not delivered as described. Email support@intellura.app with proof of purchase.

4. Non-Refundable Items

Used AI scan credits, partial subscription periods already consumed, and promotional offers are non-refundable.

5. Processing Time

Approved refunds are processed within 5–10 business days back to the original payment method.

6. Contact

Refund inquiries: support@intellura.app.

1. Delete Visual Checks

Open the Profile screen and tap "Delete all visual checks" to remove all your scans and AI reports immediately.

2. Delete Your Account

Email support@intellura.app from your registered email with the subject "Delete my account". We will permanently delete your account and all associated data within 30 days.

3. What Gets Deleted

Account credentials, profile info, all uploaded images, all AI wellness reports, and history records.

4. What May Be Retained

Anonymized aggregate statistics, and any data we are legally required to retain (e.g., financial records).

5. Backups

Backups are rotated within 30 days. After this window, your data is fully removed from all systems.

6. Confirmation

You will receive an email confirmation once deletion is complete.

Not a Medical Device

INTELLURA AI VISION is NOT a medical device. It does NOT diagnose, treat, cure, or prevent any disease or medical condition.

Informational Only

All AI-generated content is provided for general wellness and informational purposes only. It should never replace professional medical advice, diagnosis, or treatment.

Always Consult a Doctor

If you have or suspect a medical concern, contact a licensed healthcare professional immediately. Never delay seeking medical advice because of something you read in the app.

No Liability

INTELLURA and its affiliates accept no responsibility or liability for any health outcomes, decisions, or actions taken based on app output.

Emergencies

In case of a medical emergency, call your local emergency number immediately.